Collecting KYC/Docs in Chat
Evert VorsterPublished on: 07/11/2025
Turn WhatsApp and web chat into compliant KYC lanes. This guide shows POPIA-safe upload flows, automatic file validation and redaction, and how to hand documents into InOne CRM with full audit trails—so customers finish verification without leaving the thread.
KYC in WhatsAppPOPIA document uploadchat document collectionD verification chatbotssecure CRM handover
